Good morning, Laura
- Communities128
- Owners3.842
- Open incidents47
- Pending suppliers12
- Upcoming meetings8
- Unanswered conversations23
Technology for property managers · communities · building management
Automation and custom software for property managers
Fewer lost incidents. Fewer scattered messages. More control over every community.
We design websites, internal tools, automations and AI systems adapted to how your management firm actually works.
- Communities
- Owners
- Incidents
- Suppliers
- Meetings
- Documentation
- Without forcing you to replace all your software.
- We build the pieces you’re missing and connect the ones you already use.
María · Velázquez 42
“Leak in the garage.” · Plumbing · High → incident created
RE: Lift quote
Serrano 18 · Elevadores XYZ → incident #418
Supplier
Fontanería García
“Work completed.” · invoice.pdf · pending review
Alert
6 incidents without updates
Open for more than 7 days
Everything in a community’s operation generates information.
The problem is when that information is scattered across WhatsApp, email, calls, Excel and different programmes.
Managing buildings isn’t just about keeping the books.
It also means handling hundreds of small situations every day.
WhatsApp
Neighbours writing incidents, questions, photos and urgent messages.
Email
Quotes, suppliers, chairpersons, owners and documents.
Incidents
Plumbing, lifts, electricity, access, cleaning, insurance, works.
Suppliers
Request quotes, compare, hire, follow up and validate work.
Documentation
Minutes, contracts, invoices, insurance, certificates, quotes.
Communities
Each with different people, rules, suppliers and problems.
The problem isn’t receiving incidents. It’s constantly having to remember what’s happening with each one.
You probably already use software for accounting and management.
We don’t want to replace it. We want to connect, complement and automate what is still done by hand.
- Current software
- Excel
- Drive
- Accounting
Digitup
- Incidents
- Suppliers
- Portal
- Meetings
- IA
01 / Custom software
A system built around how you manage
Only what you need. It can be a layer on top of your current software or a full application.
Community OS
- Communities
- Owners
- Incidents
- Suppliers
- Quotes
- Meetings
- Documents
- Communications
- Tasks
- IA
All community information in a single view
- Plumbing · Lift · Cleaning
- Insurance · Accounting · Portal active
Owners
Contacts, roles, communications and portal access.
Suppliers
Contracts, quotes and work in progress.
Documents
Minutes, invoices, certificates and insurance.
Conversations
WhatsApp and email linked to each incident.
02 / WhatsApp
If owners already use WhatsApp, the message can become a managed case directly.
AI can gather information. The manager stays in control and can join at any time.
- Identify community and owner
- Classify type and priority
- Request photos and missing data
- Create incident and notify the team
María · Velázquez 42
“We have a leak in the garage.”
- foto1.jpg
- foto2.jpg
System
- Community detected
- Type: Plumbing
- Priority: High
- Incident created
Laura joined the conversation
AI and management work together. The professional decides.
03 / Communications
One place to know what needs a reply
Let the system understand a message before someone has to classify it.
- All
- Urgent
- Suppliers
- Unassigned
Velázquez 42 WhatsApp
Garage leak · Plumbing · High · Laura
Serrano 18 Email
Lift quote · Elevadores XYZ · #418
Goya 14 Proveedor
Work completed · invoice pending review
04 / Incidents
From “someone said there’s a problem” to controlled management
Received
WhatsApp, email or portal
Classified
Type, community, priority
Assigned
Internal owner
Proveedor
Request and follow-up
In progress
Updates and photos
Pending approval
Chairperson / board
Resolved
Notify affected parties
Owner reports a leak
WhatsApp · Community detected.
System requests photos
Missing data collected.
Supplier receives the request
Fontanería García notified.
Quote by email
Automatically linked to the incident.
Incident resolved
Affected owners updated.
“What’s happening with the garage leak at Velázquez 42?”
- Current status · Last update
- Supplier · Documentation
- Next action · Owner
05 / Suppliers
Manage suppliers without chasing information
An incident can automatically start the quoting process. Compare without jumping between PDFs and chats.
Supplier A
Elevadores XYZ
Supplier B
Lifts Norte
Supplier C
TecnoLift
The professional recommendation still comes from the manager. The system structures and compares.
Average response time
Context for decisions — not automatic scores.
Jobs and reopened incidents
Useful history by community and category.
Average quote
A reference before requesting new quotes.
Contracts and renewals
Notice alerts before a forgotten PDF expires.
06 / Documents
Minutes, quotes, invoices and contracts that stop being isolated PDFs
“minutes Velázquez 2025”
- Ordinary minutes 2025
- Lift quote #418
- Cleaning contract · renewal Nov
Ask your documentation
- “What do we do when there’s a leak?”
- “What’s the procedure for requesting quotes?”
- “Which supplier do we use for lifts in this area?”
- “What documents do we ask a new community for?”
07 / Meetings
Preparing a meeting can start long before opening Word
The system can gather open incidents, pending quotes, contracts to renew and agenda items. Then from scattered notes to a first draft of minutes — and decisions into tasks.
Context
Incidents, quotes and renewals.
Agenda
Assisted draft for review.
Minutes
Structured first draft.
Tasks
Decisions turned into assigned work.
08 / Portal
Fewer repetitive questions. More information available when the owner needs it.
Communicate an incident without answering the same question 30 times
Inform everyone, or only those actually affected. An assistant can resolve simple queries without blocking the team — with human takeover always available.
- Incident intake
- Status of my case
- Documents
- Talk to management
09 / Automations
Small tasks that no longer have to depend on memory
A WhatsApp arrives
- identifies community
- classifies
- creates incident
- notifies owner
A quote arrives
- links incident
- extracts data
- saves document
- notifies
No update
- detects blocker
- internal reminder
- WhatsApp supplier
Incident resolved
- updates status
- notifies affected
- archives documents
Meeting closed
- creates tasks
- assigns owners
- schedules follow-ups
Contract renewal
- advance notice
- internal task
- notifies leadership
11 / Control
Know what’s happening across all communities
Operations
Team load
Laura — 22 · Marta — 31 · Carlos — 18
Blockers
Supplier 17 · Owner 5 · Chairperson 8 · Board 3
12 / Digital presence
A website that can also work for your management firm
Win communities, explain services, answer questions and prepare leads — not just “we’ve been managers since 1998”.
Comunidad Castellana 82
Assign sales
- SEO técnico
- Sitemap
- Structured Data
- Canonical
- Core Web Vitals
- IndexNow
- llms.txt
- Structured content
14 / Integrations
We don’t want to create another island
Integrate, sync, complement or migrate progressively on top of the software you already use.
Community OS
- Management software
- ERP / Accounting
- Microsoft 365
- Google Workspace
- Telegram
- Drive
- E-signature
- APIs
Some possibilities
Community OS
Internal system adapted to your firm.
Incident Hub
Full incident management.
WhatsApp Assistant
Conversations connected to communities.
AI Inbox
Email and messages classified automatically.
Provider Manager
Suppliers, quotes and jobs.
Owner Portal
Private space for owners.
Community Portal
Information specific to each community.
Document Hub
Organised, searchable documentation.
Meeting Copilot
Meeting prep and minutes.
Community Copilot
Questions about communities and documents.
Smart Intake
Structured incident intake.
Notification Center
Internal and owner notices.
Operations Dashboard
Overview of the firm.
Maintenance Tracker
Contracts, inspections and maintenance.
If an existing tool already solves something well, we don’t need to rebuild it.
Digitup makes sense when the process is specific, tools don’t talk to each other, there’s lots of manual work, or owners get little visibility.
15 / Process
First we want to see how your firm works
We understand
Communities, owners, suppliers, software and team.
We observe
How an incident comes in and what happens next.
We find friction
Scattered messages, manual follow-up, repetitive tasks.
We prioritise
What can create the most impact.
We design, build and evolve
Tools, integrations, automations and AI.
You don’t have to build everything from day one
- WhatsApp + incidents
- Suppliers
- Owner portal
- Documents
- AI copilot
- Dashboard
Automating doesn’t mean losing control
Users and permissions
Access by role.
Human review
Important operations with approval.
History
Change log when needed.
Privacy
Each user sees only what’s relevant.
We can remain your technology team
Infrastructure
Hosting, APIs, backups, monitoring.
Security and AI
Updates, prompts and costs.
Evolution
New features and integrations.
Imagine that tomorrow…
“There’s a leak in the garage.”
The system identifies the community and creates the incident.
Requests photos
Required data collected.
The supplier receives the request
Manager already alerted.
A quote arrives by email
It’s linked to the incident.
“What’s happening with the leak?”
The system already knows the status.
Laura replies in person
Human takeover when it adds value.
“Which incidents have been open more than a week?”
Immediate answer for leadership.
Incident resolved
Affected owners updated.
None of these actions is complex. The problem is having to repeat them manually hundreds of times.
A management firm doesn’t need more messages.
It needs to turn messages into processes.
You don’t need to know what technology you need
Then we decide what’s worth doing: connect, automate, improve or build.
Incidents
How they come in and who responds.
WhatsApp and email
Where the thread gets lost.
Suppliers
Quotes, follow-up and validation.
Meetings and documents
How they’re prepared and where they’re stored.
Team memory
What the system should remember.
How much time does your team spend chasing information?
We don’t want to sell you another property management product. We want to understand how you work and find which processes can be faster, clearer and more automatic.
Let’s talk
A process, a tool or an idea. That’s enough to get started.
Or write to us at hola@digitup.es