Automation and custom software for property managers

At Digitup Studio, projects start at €1,000 and are delivered from 2 weeks. Above that minimum, the price depends on what the tool has to do, which channels it works on (web, WhatsApp, email), which systems it connects to and how much data it handles. A simple website assistant sits close to the minimum; a system covering incidents, suppliers, owners' meetings and an owner portal costs more. The quote comes after we see how you work. Depending on the project, payment can be by milestones, spread over 6 or 12 months or made as a monthly fee, as we explain in ways of working.

At Digitup Studio, the minimum delivery time is 2 weeks, for small, well-defined scopes. A first working version can usually be validated within weeks if the scope is clear; if it also has to connect your management software, email and WhatsApp, the work is split into more phases. We do not use a standard number of weeks: the schedule is set after seeing how an incident comes in and what happens to it. The usual approach is to start with one piece, such as WhatsApp and incidents, and add suppliers, the portal or owners' meetings once the first is in use. We explain how we split development into phases in custom software development.

No. If your accounting and management software works, it stays: we build the missing part and connect it to what you already use. We can integrate or sync property management software, an ERP or accounting system, email, Microsoft 365, Google Workspace, Drive, Excel, WhatsApp, Telegram, e-signature and other tools with an API. The connection to your management software depends on it offering an API or a reliable data export, and we check that at the start, before committing to anything. If it does not, we add a layer on top or migrate in stages. Many of these connections are automations between systems you already have.

With role-based permissions, separation of information so each user sees only what applies to them, action logs, protected credentials, backups and human review of important operations. These measures are defined from the design stage, because a property management firm handles personal data of owners, tenants and suppliers, as well as invoices, debts and meeting minutes. The AI model is chosen with you based on privacy, cost and type of task, and an assistant over your documentation (a RAG system) queries only authorised sources. The firm decides how it complies with GDPR and its duty of confidentiality; Digitup Studio does not provide legal advice.

The work of moving information automates well: identifying the community and the owner who is writing, classifying type and priority, asking for missing photos and details, creating the incident, notifying the supplier, matching their quote and flagging whatever has not been updated for days. It can also gather the context for an owners' meeting and prepare a first draft of the minutes. An AI WhatsApp assistant handles repetitive requests and your team can join the conversation at any time. What we do not automate is professional judgement: recommending a supplier, deciding what gets approved or validating minutes. AI prepares; the manager decides.

The two partners of Digitup Studio, a technical studio in Madrid founded in 2019, run it directly: Stas Nikitin, CEO, in charge of product and project management, and Anton Zverev, CTO, who decides the architecture and leads development. They are your contacts from start to finish, and the project is not handed to a junior team after the first meeting. If needed, specialists from our network in UX/UI, frontend, backend, data or AI join in, but the people in charge do not change. The person who listens to how you handle incidents, suppliers and owners' meetings is also the one who decides how it is built.

Not yet: Digitup Studio has no published case study from a property management firm, and we prefer to say so plainly. What we do have is more than 50 projects delivered since we started, several with the logic a property management firm needs: backoffices with statuses and work assignment, chatbots connected to proprietary data and integrations between systems. For example, for Tasaciones.com we built from scratch the backoffice, the assignment of orders by area and property type and the state machine of each order, similar to the journey of an incident. Published cases are on case studies.

With a no-obligation 30-minute call with Anton Zverev, the CTO, or by writing to us through the form on this page. You do not need to know which technology you need: just tell us how many communities you manage, how incidents come in, which software you use and where the thread gets lost. We review the case, propose a technical approach and phases, and also tell you if we think it is not worth building. If it fits, we start with a scoped first version, for example WhatsApp and incidents. If you would rather analyse your processes first, you can start with an AI audit.